Privacy policy

Last updated: March 6, 2026

ARZ Decor, a Pakistan-based business specializing in decor-related items, operates this store and website. This includes all related information, content, features, tools, products, and services provided to you, the customer, for a curated shopping experience (the "Services"). ARZ Decor is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information depending on how you interact with the Services:

Contact details including your name, shipping address, billing address, and phone number.
Financial information including payment card information, transaction details, and form of payment.
Account information including your username, password, security questions, and preferences.
Transaction information including items you view, add to your cart, purchase, return, or exchange.
Communications with us including customer support inquiries.
Device & Usage information including your IP address, browser type, network connection, and how you navigate the Services.

Personal Information Sources

We may collect personal information:

Directly from you when you create an account, make a purchase, or contact us.
Automatically through the Services using cookies and similar technologies.
From our service providers, such as Shopify, when they process data on our behalf.

How We Use Your Personal Information

Provide, Tailor, and Improve the Services: To process payments, fulfill your decor orders, manage your account, arrange shipping within Pakistan, and customize your shopping experience.
Marketing and Advertising: To send promotional communications via text message and show you relevant online advertisements based on your activity.
Security and Fraud Prevention: To authenticate your account, provide secure payments, and protect against fraudulent activity.
Communicating with You: To provide customer support and maintain our business relationship.
Legal Reasons: To comply with applicable Pakistani laws or respond to valid legal processes.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

With Shopify, vendors, and third parties who perform services on our behalf (e.g., payment processing, fulfillment, and shipping).
With business and marketing partners to provide targeted advertising.
When you directly request or consent to our disclosure of certain information.
In connection with legal obligations to protect or defend the Services, our rights, and the rights of our users.

Relationship with Shopify

Our store is hosted by Shopify. Information you submit to the Services will be transmitted to and shared with Shopify to provide and improve the Services. To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy.

Security and Retention

No security measures are perfect or impenetrable. We recommend against using unsecure channels to communicate sensitive information. We retain your information as long as necessary to maintain your account, provide Services, comply with legal obligations, and resolve disputes.

Your Rights and Choices

Depending on where you live, you may have the right to:

Access the personal information we hold about you.
Request deletion or correction of your personal information.
Opt-out of promotional communications.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, please contact us at: Phone: +92 326 2623344

Terms of Service

1. Overview

This website is operated by ARZ Decor. Throughout the site, the terms "we", "us" and "our" refer to ARZ Decor. ARZ Decor offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms").

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

3. Products and Services

ARZ Decor exclusively offers decor-related items to customers based in Pakistan. Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our decor products. We cannot guarantee that your computer monitor's display of any color will be accurate.

4. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

5. Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

6. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Pakistan.

7. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.